Refe­ren­ces

Wie­ner Linien
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Deut­sche Bahn 
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Köl­ner Verkehrsbetriebe
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Poli­zei Bremen
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Poli­zei Berlin
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Ber­lin Fire Department
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Saar­bahn
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West­fran­ken­bahn
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Tes­co
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Trans Regio
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Stadt Duis­burg
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Poli­zei Brandenburg
 
  • Cli­ent sin­ce 2018
  • Deploy­ment at Wie­ner Lini­en Secu­ri­ty on the plat­form and in the train
  • Main objec­ti­ve: pre­ven­ti­on through the de-escala­ting effect of the lar­ge dis­play of the Net­Co Body Cam
  • Pre­do­mi­nant use in the rail­road area
 
In June 2020, cell pho­ne recor­dings of onloo­kers indi­ca­ted wrong beha­vi­or of the secu­ri­ty staff towards mask refu­sal. Only the body cam foo­ta­ge could pro­vi­de evi­dence that secu­ri­ty per­son­nel beha­ved cor­rect­ly. Wie­ner Lini­en noti­ced a de-escala­ti­on in 50% of the cases by swit­ching on the dis­play. Becau­se the Net­Co Body Cam has been pro­ven to increase the safe­ty of inspec­tors and pas­sen­gers in public trans­port and long-distance traf­fic, it is used dai­ly by DB Sicher­heit and Wie­ner Lini­en in buses and trains. 
  • Cus­to­mer sin­ce 2017
  • Sin­ce 2019 nati­on­wi­de use of the Net­Co Body Cam
  • Use by DB Sicher­heit on the plat­form and by ser­vice staff
  • Use by DB Regio for ticket checks and ser­vice staff
  • Main objec­ti­ve: pre­ven­ti­on of inci­dents through the de-escala­ting effect of the lar­ge display

What is espe­ci­al­ly appreciated?

  • Cen­tral manage­ment of all Net­Co Body Cams on one server
  • Soft­ware individualization
  • Hacker test of the DB pas­sed: Mani­pu­la­ti­on of the vide­os not possible
  • Pro­duc­tion on site in Germany
  • Fast reac­tion times and high quality
  • Cus­to­mer sin­ce 2022
  • 1‑year pilot pro­ject: 20 vol­un­t­a­ry KVB employees wear the Net­Co Body Cam and mark­ed ves­ts with the imprint “Video”
  • Main objec­ti­ve: The came­ras are used to pre­vent assaults and are inten­ded to pro­tect pas­sen­gers and employees alike
  • KVB employees from the are­as of ser­vice, secu­ri­ty & ticket inspec­tion are then on the move in buses, trains and at stops in the Colo­gne public trans­port network
  • Staff have been spe­ci­al­ly trai­ned for use with body cameras
  •       Cus­to­mer sin­ce end of 2018
  •       Fur­ther deve­lo­p­ment of the body cam for future purposes

What is espe­ci­al­ly appreciated?

  •       Fast adapt­a­ti­on of the Net­Co Body Cam to new legal regulations
  •       Long bat­tery life 
  • Pilot pro­ject sin­ce 2021

What is par­ti­cu­lar­ly appreciated?

  • Impro­ve­ment of the evi­dence situa­ti­on through the body cam
  • Dis­pro­ving accu­sa­ti­ons against poli­ce officers
  • De-escala­ting effect of the lar­ge display
  • Pilot pro­ject sin­ce 2021
  • Use in res­cue ser­vices (res­cue, reco­very and assistance)

What is par­ti­cu­lar­ly appreciated?

  • De-escala­ting effect of the lar­ge display
  • Bet­ter pro­tec­tion of the emer­gen­cy ser­vices against assaults
  • Sin­ce March 2020, all secu­ri­ty per­son­nel have been wea­ring the Net­Co Body Cam
  • in buses and trains as well as in the imme­dia­te stop area in use (future intro­duc­tion at ticket inspection)
  • Main objec­ti­ve: stron­ger pro­tec­tion of staff against assaults and de-escala­ti­on of threa­tening situa­tions for workers as well as passengers

What is par­ti­cu­lar­ly appreciated?

The de-escala­ting effect of the lar­ge touch dis­play plays an important role in the ever­y­day work of the secu­ri­ty staff. Ope­ra­ti­ons Mana­ger Micha­el Irsch com­men­ted, “We have expe­ri­en­ced in a pilot test that the came­ras have a pre­ven­ti­ve deter­rent effect.” Addi­tio­nal­ly, he noted, “Even the announce­ment deters aggres­si­ve passengers.”

Fur­ther­mo­re, the infor­ma­ti­ve exch­an­ge with Net­Co has signi­fi­cant­ly sim­pli­fied the GDPR-com­pli­ant estab­lish­ment of the body cams.

  • Body cams in use sin­ce Febru­ary 2021
  • Used by cus­to­mer ser­vice staff on trains on the Bava­ri­an sec­tion of the line

What is par­ti­cu­lar­ly appreciated?

  • Signi­fi­cant increase in staff’s sen­se of security
  • Accep­tance by customers
  • Body cams in use sin­ce 2017
  • Gre­at Britain

What is par­ti­cu­lar­ly appreciated?

The Record ver­si­on of the body cam is being used. The deploy­ment was tes­ted in the 10 most affec­ted Express stores in city cen­ters. Within 12 weeks, unwan­ted beha­vi­or and inci­dents were redu­ced by 37%. Sin­ce then, the aim is to con­ti­nuous­ly estab­lish the body cam in more stores. The goal is to deploy them in more than 3,000 stores with secu­ri­ty guards.

  • Cli­ent sin­ce 2019

What is par­ti­cu­lar­ly appreciated?

A Trans­Re­gio cus­to­mer ser­vice repre­sen­ta­ti­ve is con­vin­ced of the effect of the came­ras:
“Pas­sen­gers react to it, per­cei­ve the issue and behave accor­din­gly. I also feel signi­fi­cant­ly safer with the camera.”

  • Cus­to­mer sin­ce 2022
  • Three-and-a-half-month pilot pro­ject with 20 body cams for employees of Duisburg’s Citi­zens’ and Public Order Office
  • Main goal: pre­ven­ti­on, de-escala­ti­on and more pre­ser­va­ti­on of evi­dence in pos­si­ble cri­mi­nal proceedings
  • After the pilot pha­se, the use is to be estab­lished as per­ma­nent­ly as possible
  • “So far, the feed­back from our emer­gen­cy per­son­nel in their dai­ly dealings with the came­ras has been con­sis­t­ent­ly posi­ti­ve” Frank van Staa, Head of Depart­ment at the Citi­zens’ and Public Order Office

What is par­ti­cu­lar­ly appreciated?

  • Cus­to­mer sin­ce 2022
  • One-year pilot project
  • 10 vol­un­teer poli­ce offi­cers take part in the trial
  • Main objec­ti­ve: de-esca­la­te ope­ra­tio­nal situa­tions and objec­ti­ve cla­ri­fi­ca­ti­on of facts
  • Inten­si­ve trai­ning befo­re pilot start: body cam tech­no­lo­gy and manage­ment soft­ware, legal and tac­ti­cal training
  • Attach­ment of the came­ra sys­tems to a vest and in com­bi­na­ti­on with a hint patch
  • Exten­si­ve evaluation