References
Deutsche Bahn
Polizei Berlin
Westfrankenbahn
- Client since 2018
- Deployment at Wiener Linien Security on the platform and in the train
- Main objective: prevention through the de-escalating effect of the large display of the NetCo Body Cam
- Predominant use in the railroad area
In June 2020, cell phone recordings of onlookers indicated wrong behavior of the security staff towards mask refusal. Only the body cam footage could provide evidence that security personnel behaved correctly. Wiener Linien noticed a de-escalation in 50% of the cases by switching on the display. Because the NetCo Body Cam has been proven to increase the safety of inspectors and passengers in public transport and long-distance traffic, it is used daily by DB Sicherheit and Wiener Linien in buses and trains.
- Customer since 2017
- Since 2019 nationwide use of the NetCo Body Cam
- Use by DB Sicherheit on the platform and by service staff
- Use by DB Regio for ticket checks and service staff
- Main objective: prevention of incidents through the de-escalating effect of the large display
What is especially appreciated?
- Central management of all NetCo Body Cams on one server
- Software individualization
- Hacker test of the DB passed: Manipulation of the videos not possible
- Production on site in Germany
- Fast reaction times and high quality
- Customer since 2022
- 1‑year pilot project: 20 voluntary KVB employees wear the NetCo Body Cam and marked vests with the imprint “Video”
- Main objective: The cameras are used to prevent assaults and are intended to protect passengers and employees alike
- KVB employees from the areas of service, security & ticket inspection are then on the move in buses, trains and at stops in the Cologne public transport network
- Staff have been specially trained for use with body cameras
- Customer since end of 2018
- Further development of the body cam for future purposes
What is especially appreciated?
- Fast adaptation of the NetCo Body Cam to new legal regulations
- Long battery life
- Pilot project since 2021
What is particularly appreciated?
- Improvement of the evidence situation through the body cam
- Disproving accusations against police officers
- De-escalating effect of the large display
- Pilot project since 2021
- Use in rescue services (rescue, recovery and assistance)
What is particularly appreciated?
- De-escalating effect of the large display
- Better protection of the emergency services against assaults
- Since March 2020, all security personnel have been wearing the NetCo Body Cam
- in buses and trains as well as in the immediate stop area in use (future introduction at ticket inspection)
- Main objective: stronger protection of staff against assaults and de-escalation of threatening situations for workers as well as passengers
What is particularly appreciated?
The de-escalating effect of the large touch display plays an important role in the everyday work of the security staff. Operations Manager Michael Irsch commented, “We have experienced in a pilot test that the cameras have a preventive deterrent effect.” Additionally, he noted, “Even the announcement deters aggressive passengers.”
Furthermore, the informative exchange with NetCo has significantly simplified the GDPR-compliant establishment of the body cams.
- Body cams in use since February 2021
- Used by customer service staff on trains on the Bavarian section of the line
What is particularly appreciated?
- Significant increase in staff’s sense of security
- Acceptance by customers
- Body cams in use since 2017
- Great Britain
What is particularly appreciated?
The Record version of the body cam is being used. The deployment was tested in the 10 most affected Express stores in city centers. Within 12 weeks, unwanted behavior and incidents were reduced by 37%. Since then, the aim is to continuously establish the body cam in more stores. The goal is to deploy them in more than 3,000 stores with security guards.
- Client since 2019
What is particularly appreciated?
A TransRegio customer service representative is convinced of the effect of the cameras:
“Passengers react to it, perceive the issue and behave accordingly. I also feel significantly safer with the camera.”
- Customer since 2022
- Three-and-a-half-month pilot project with 20 body cams for employees of Duisburg’s Citizens’ and Public Order Office
- Main goal: prevention, de-escalation and more preservation of evidence in possible criminal proceedings
- After the pilot phase, the use is to be established as permanently as possible
- “So far, the feedback from our emergency personnel in their daily dealings with the cameras has been consistently positive” Frank van Staa, Head of Department at the Citizens’ and Public Order Office
What is particularly appreciated?
- Customer since 2022
- One-year pilot project
- 10 volunteer police officers take part in the trial
- Main objective: de-escalate operational situations and objective clarification of facts
- Intensive training before pilot start: body cam technology and management software, legal and tactical training
- Attachment of the camera systems to a vest and in combination with a hint patch
- Extensive evaluation