Body Cam FAQ
The use of body cams can raise many questions. Maybe we can already answer some of them with our body cam FAQ, if you have further questions, please feel free to contact us.
A body cam with front display shows what is being filmed during the recording. This means that everyone involved can follow what the body cam is recording. Troublemakers can be deterred by this “mirror function” (since they see themselves in the body cam’s screen). This de-escalation effect ensures that the situation, which is usually dangerous for the security personnel, calms down.
Body cam recordings can be saved up to two minutes before the start of each recording. In the event of sudden conflict situations, valuable material is saved before the actual start of recording.
The battery life always depends on the body cam configuration and usage intensity. In any case, the battery of our body cam accompanies you for a whole shift — you don’t have to worry that the body cam is not ready for use when you need it because the battery power is too low.
We recommend placing the body cam directly into the SmartHub after each shift.
Body cam recordings are subject to strict data protection requirements and should be protected from access by third parties in order to prevent the dissemination or modification of the material. For this reason, body cams are only used with software in the security sector. The software is used to allow authorized persons to access, manage and play back the body cam recordings.
Depending on the provider, the body cam softwares are designed differently. The NetCo Suite can be easily integrated into all customer networks and is of course legally compliant. Due to its simple and user-friendly operation, you will be able to handle it quickly. If you have any questions, please do not hesitate to contact our customer service.
Body cam recordings are transferred to NetCo Suite using our SmartHub. The transfer is fast, but depends on the file size of the image or video material.
By the way: The SmartHub also ensures that the battery of the body cam is quickly recharged.
All our products are developed and produced in compliance with the GDPR. As a “Made in Germany” provider, data protection is very important to us. Therefore, uninvolved third parties cannot access the body cam material — manipulations are therefore excluded.
If desired, we will be happy to send you our Body Cam Guide. In it, you can find important information on the topic of “Data protection-compliant use of the body cam”.
Before body cams are used in your company, it is important to deal with the data protection regulations.
The correct use of the body cam is important: before a recording begins, the other party must be informed that the body cam is being switched on (transparency requirement). The recording of images and sound by means of a body cam encroaches on the personal rights of those affected and therefore requires justification. Recording may only take place if a person displays aggressive behavior (physical attacks or threats) or if a situation threatens to escalate immediately.
In addition, uninvolved third parties may not be recorded. In addition, there are the fixed deletion periods of the body-cam material.
We will be happy to discuss all of this with you again before you use your body cam.
If the body cam recording was made under conditions that are correct in terms of data protection law, the possibility of having it used in court is increased. However, each federal state has its own regulations on how to deal with body-cam material in court.
As with security companies, the same applies to private individuals: A body cam may be worn in public places. However, “permanent” filming is not permitted. Similarly, unauthorized and unannounced recording of people without their consent is not legally permissible.
If the body cam films third parties without their consent, any of the filmed persons can issue a warning to the wearer of the body cam and demand a cease-and-desist declaration. If the warning is issued by a lawyer, the body cam wearer must also pay the lawyer’s fees.
The “mere” wearing of a body cam, on the other hand, is permissible (unless the owner of the house rights specifies otherwise).
If the footage is made public, the persons filmed must be made unrecognizable or give their consent.