Body Cam FAQ

The use of body cams can rai­se many ques­ti­ons. May­be we can alre­a­dy ans­wer some of them with our body cam FAQ, if you have fur­ther ques­ti­ons, plea­se feel free to cont­act us.

FAQ - Piktogramm

A body cam with front dis­play shows what is being film­ed during the recor­ding. This means that ever­yo­ne invol­ved can fol­low what the body cam is recor­ding. Trou­ble­ma­kers can be deter­red by this “mir­ror func­tion” (sin­ce they see them­sel­ves in the body cam’s screen). This de-escala­ti­on effect ensu­res that the situa­ti­on, which is usual­ly dan­ge­rous for the secu­ri­ty per­son­nel, calms down.

Body cam recor­dings can be saved up to two minu­tes befo­re the start of each recor­ding. In the event of sud­den con­flict situa­tions, valuable mate­ri­al is saved befo­re the actu­al start of recording.

The bat­tery life always depends on the body cam con­fi­gu­ra­ti­on and usa­ge inten­si­ty. In any case, the bat­tery of our body cam accom­pa­nies you for a who­le shift — you don’t have to worry that the body cam is not rea­dy for use when you need it becau­se the bat­tery power is too low.

We recom­mend pla­cing the body cam direct­ly into the Smart­Hub after each shift.

Body cam recor­dings are sub­ject to strict data pro­tec­tion requi­re­ments and should be pro­tec­ted from access by third par­ties in order to pre­vent the dis­se­mi­na­ti­on or modi­fi­ca­ti­on of the mate­ri­al. For this reason, body cams are only used with soft­ware in the secu­ri­ty sec­tor. The soft­ware is used to allow aut­ho­ri­zed per­sons to access, mana­ge and play back the body cam recor­dings.
Depen­ding on the pro­vi­der, the body cam soft­wares are desi­gned dif­fer­ent­ly. The Net­Co Suite can be easi­ly inte­gra­ted into all cus­to­mer net­works and is of cour­se legal­ly com­pli­ant. Due to its simp­le and user-fri­end­ly ope­ra­ti­on, you will be able to hand­le it quick­ly. If you have any ques­ti­ons, plea­se do not hesi­ta­te to cont­act our cus­to­mer service.

Body cam recor­dings are trans­fer­red to Net­Co Suite using our Smart­Hub. The trans­fer is fast, but depends on the file size of the image or video material.

By the way: The Smart­Hub also ensu­res that the bat­tery of the body cam is quick­ly recharged.

All our pro­ducts are deve­lo­ped and pro­du­ced in com­pli­ance with the GDPR. As a “Made in Ger­ma­ny” pro­vi­der, data pro­tec­tion is very important to us. The­r­e­fo­re, unin­vol­ved third par­ties can­not access the body cam mate­ri­al — mani­pu­la­ti­ons are the­r­e­fo­re excluded.

If desi­red, we will be hap­py to send you our Body Cam Gui­de. In it, you can find important infor­ma­ti­on on the topic of “Data pro­tec­tion-com­pli­ant use of the body cam”.

Befo­re body cams are used in your com­pa­ny, it is important to deal with the data pro­tec­tion regu­la­ti­ons.
The cor­rect use of the body cam is important: befo­re a recor­ding beg­ins, the other par­ty must be infor­med that the body cam is being swit­ched on (trans­pa­ren­cy requi­re­ment). The recor­ding of images and sound by means of a body cam encroa­ches on the per­so­nal rights of tho­se affec­ted and the­r­e­fo­re requi­res jus­ti­fi­ca­ti­on. Recor­ding may only take place if a per­son dis­plays aggres­si­ve beha­vi­or (phy­si­cal attacks or thre­ats) or if a situa­ti­on threa­tens to esca­la­te imme­dia­te­ly.
In addi­ti­on, unin­vol­ved third par­ties may not be recor­ded. In addi­ti­on, the­re are the fixed dele­ti­on peri­ods of the body-cam mate­ri­al.
We will be hap­py to dis­cuss all of this with you again befo­re you use your body cam.

If the body cam recor­ding was made under con­di­ti­ons that are cor­rect in terms of data pro­tec­tion law, the pos­si­bi­li­ty of having it used in court is increased. Howe­ver, each fede­ral sta­te has its own regu­la­ti­ons on how to deal with body-cam mate­ri­al in court.

As with secu­ri­ty com­pa­nies, the same appli­es to pri­va­te indi­vi­du­als: A body cam may be worn in public places. Howe­ver, “per­ma­nent” film­ing is not per­mit­ted. Simi­lar­ly, unaut­ho­ri­zed and unan­noun­ced recor­ding of peo­p­le wit­hout their con­sent is not legal­ly permissible.

If the body cam films third par­ties wit­hout their con­sent, any of the film­ed per­sons can issue a war­ning to the wea­rer of the body cam and demand a cea­se-and-desist decla­ra­ti­on. If the war­ning is issued by a lawy­er, the body cam wea­rer must also pay the lawyer’s fees.

The “mere” wea­ring of a body cam, on the other hand, is per­mis­si­ble (unless the owner of the house rights spe­ci­fies otherwise).

If the foo­ta­ge is made public, the per­sons film­ed must be made unre­co­gnizable or give their consent.