‘Quality and safety are our top priorities. Our multi-stage testing concept and active battery management in every camera ensure that our customers can rely on their equipment – we keep an eye on the entire value chain, from component procurement to final assembly.’

– Dr Matthias Hagner, Managing Director of NetCo Professional Services GmbH

The Expert Dialogue deliberately focuses on an interactive format that combines keynote presentations with hands-on specialist discussions. Particular emphasis is placed on direct exchange between users as well as the critical examination of legal and data-protection frameworks. In open discussion rounds, participants have the opportunity to analyze concrete use cases and jointly explore future perspectives for body-cam technology.

Anna-Lena Nolte, Head of the Body-Cam Division at NetCo Professional Services GmbH, emphasizes:
“The Expert Dialogue fills a gap in the market. For the first time, users have the opportunity to exchange their experiences in a small-group setting and learn from one another. This practical dialogue is essential for the successful implementation of body-cam solutions.”

In parallel with the nationwide conference, NetCo will establish a new series of events starting in 2026: so-called ‘body cam expert dialogues’ will take place in four German cities. These more compact, regionally focused formats will complement the large annual conference and offer additional opportunities for networking and exchange.

The conference program offered a successful combination of specialist presentations, discussion panels, and targeted networking opportunities, as well as a two-part body camera training course.

The event kicked off with a presentation by Andreas Bach from the City of Cologne, who gave an impressive account of how the public order office mastered the organizational and technical introduction of body cameras—from the preparation of internal processes to the first deployments in downtown Cologne to the challenges in terms of data protection and internal acceptance.

Dipl.-Psych. Dipl. oec. Udo Kluttig from LOGO Bochum then addressed the psychological perspectives of de-escalation with body cameras and showed, among other things, how the successful introduction of body cameras through early employee involvement, transparent communication, and practical training contributes significantly to acceptance and effectiveness in the field.

Finally, Oliver Pohl – author, lecturer, and trainer – guided the participants through a two-part operational training course, covering theoretical basics such as communication models and practical exercises with body cameras. He taught the fundamental principles of de-escalation and self-protection – from maintaining the right distance and body language to typical communication and self-defense mistakes and the targeted use of body cameras in the field. He placed particular emphasis on realistic exercises and sustainable training approaches that strengthen emergency personnel in the long term and make them safer.

The Body-Cam Pro is equipped with a high-resolution 2.65-inch TFT color display that provides clear and sharp images in all lighting conditions. This helps the camera to optimize de-escalation and situation control.

Another advantage of the new Body-Cam Pro is its significantly improved battery life. This makes the camera ideal for longer operations where frequent recharging is not an option. This aspect is particularly important for police forces, security teams, and law enforcement officers who are often on duty for long periods of time.

The full-day event was opened by Prof. Dr. Lutz Hagner, CEO of NetCo Professional Services GmbH, who also served as the event’s master of ceremonies. Dr. Christos Katzidis, Member of the State Parliament and spokesperson for domestic policy for the CDU in Northrhine-Westfalia, delivered an inspiring keynote address entitled “Security motivates and brings success,” in which he emphasized the importance of body cameras for public safety.