Refe­rence

Wie­ner Linien
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Deut­sche Bahn 
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Trans Regio
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Bre­men police
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Poli­zei Berlin
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Ber­li­ner Feuerwehr
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Saar­bahn
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West­fran­ken­bahn
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Tes­co
  • Cli­ent sin­ce 2018
  • Use of Wie­ner Lini­en Secu­ri­ty on the plat­form and in the train 
  • Main goal: Pre­ven­ti­on of inci­dents through the de-esca­la­ting effect of the lar­ge display
  • Pre­do­mi­nant use in the rail­way area
In June 2020, mobi­le pho­ne foo­ta­ge of onloo­kers indi­ca­ted that secu­ri­ty staff had beha­ved incor­rect­ly towards mask refu­sals. Only the body-cam record­ings could pro­vi­de evi­dence that the secu­ri­ty staff beha­ved cor­rect­ly. Wie­ner Lini­en noti­ced a de-esca­la­ti­on in 50% of the cases by swit­ching on the dis­play. As the Net­Co Body-Cam has been pro­ven to incre­a­se the safe­ty of inspec­tors and pas­sen­gers in public trans­port and long-distance traf­fic, it is used dai­ly by DB Sicher­heit and Wie­ner Lini­en in buses and trains. 
  • Cli­ent sin­ce 2017 
  • Sin­ce 2019, nati­on­wi­de use of the Net­Co Body-Cam
  • Use at DB Sicher­heit on the plat­form and by the ser­vice staff
  • Use of DB Regio for ticket checks and ser­vice staff (from Q1 2021)
  • Main goal: Pre­ven­ti­on of inci­dents through the de-esca­la­ting effect of the lar­ge display 

What is par­ti­cu­lar­ly appreciated?

  • Cen­tral manage­ment of all Net­Co Body-Cams on one server
  • Soft­ware customizations
  • DB hacker test pas­sed: Mani­pu­la­ti­on of the vide­os excluded
  • Pro­duc­tion on site in Germany
  • Cli­ent sin­ce 2019

What is par­ti­cu­lar­ly appreciated?

A Trans­Re­gio cus­to­mer ser­vice repre­sen­ta­ti­ve is con­vin­ced of the effect of the came­ras: “The pas­sen­gers react to it, noti­ce the issue and behave accord­in­gly. I also feel much safer with the camera”.

  • Cli­ent sin­ce 2018
  • Fur­ther deve­lo­p­ment of the body cam for future applications

What is par­ti­cu­lar­ly appreciated?

  • Quick adap­t­ati­on of the Net­Co Body-Cam to new legal regulations
  • Long bat­te­ry life 
  • Pilot pro­ject sin­ce 2021

What is par­ti­cu­lar­ly appreciated?

  • Impro­ving the evi­dence through the body cam
  • Dis­pro­ving the alle­ga­ti­ons against poli­ce officers
  • De-esca­la­ting effect of the lar­ge display
  • Pilot pro­ject sin­ce 2021
  • Res­cue ser­vice ope­ra­ti­on (res­cue, reco­very and assistance)

What is par­ti­cu­lar­ly appreciated?

  • De-esca­la­ting effect of the lar­ge display
  • Bet­ter pro­tec­tion of the emer­gen­cy ser­vices against assaults
  • sin­ce March 2020, all secu­ri­ty for­ces have been wea­ring the Net­Co Body-Cam
  • in use on buses and trams as well as in the immedia­te bus stop area (future intro­duc­tion at ticket inspection)
  • Main goal: stron­ger pro­tec­tion of staff against ass­aults and de-esca­la­ti­on of threa­tening situa­tions for workers as well as passengers 

What is par­ti­cu­lar­ly appreciated?

The de-esca­la­ting effect of the lar­ge touch dis­play plays an important role in the ever­y­day work of the secu­ri­ty for­ces. Ope­ra­ti­ons mana­ger Micha­el Irsch com­men­ted: “We have expe­ri­en­ced in a pilot test that the came­ras have a pre­ven­ti­ve deter­rent effect.” In addi­ti­on, he noted, “Even the announ­ce­ment deters aggres­si­ve passengers.”

Fur­ther­mo­re, the infor­ma­ti­ve exchan­ge with Net­Co has signi­fi­cant­ly sim­pli­fied the GDPR-com­pli­ant estab­lish­ment of the body cams. 

  • body cams in use sin­ce Febru­a­ry 2021
  • usa­ge by cus­to­mer ser­vice staff on trains on the Bava­ri­an sec­tion of the line

What is par­ti­cu­lar­ly appreciated?

  • safe­ty fee­ling of the staff incre­a­sed significantly
  • accep­t­ance on the part of the customers
  • body cams in use sin­ce 2017
  • in the UK

What is par­ti­cu­lar­ly appreciated?

The Record ver­si­on of the body cam is used. The deploy­ment was tes­ted in the 10 most affec­ted Express bran­ches in city cen­tres. Wit­hin 12 weeks, unwan­ted beha­viour and inci­dents were redu­ced by 37%. Sin­ce then, the aim has been to con­ti­nuous­ly roll out the body cam in more shops. The goal is to use it in more than 3000 shops with secu­ri­ty guards.