Reference
Deutsche Bahn
Polizei Berlin
Westfrankenbahn
- Client since 2018
- Use of Wiener Linien Security on the platform and in the train
- Main goal: Prevention of incidents through the de-escalating effect of the large display
- Predominant use in the railway area
In June 2020, mobile phone footage of onlookers indicated that security staff had behaved incorrectly towards mask refusals. Only the body-cam recordings could provide evidence that the security staff behaved correctly.
Wiener Linien noticed a de-escalation in 50% of the cases by switching on the display.
As the NetCo Body-Cam has been proven to increase the safety of inspectors and passengers in public transport and long-distance traffic, it is used daily by DB Sicherheit and Wiener Linien in buses and trains.
- Client since 2017
- Since 2019, nationwide use of the NetCo Body-Cam
- Use at DB Sicherheit on the platform and by the service staff
- Use of DB Regio for ticket checks and service staff (from Q1 2021)
- Main goal: Prevention of incidents through the de-escalating effect of the large display
What is particularly appreciated?
- Central management of all NetCo Body-Cams on one server
- Software customizations
- DB hacker test passed: Manipulation of the videos excluded
- Production on site in Germany
- Client since 2022
- 1 jähriges Pilotprojekt: 20 freiwillige KVB-Mitarbeitende tragen die NetCo Body-Cam und gekennzeichnete Westen mit dem Aufdruck „Video“
- Main goal: The cameras are used to prevent assaults and are intended to protect passengers and employees alike
- KVB-Mitarbeitenden aus den Bereichen Service, Sicherheit & Fahrausweisprüfung sind dann in Bussen, Bahnen sowie an Haltestellen im Kölner ÖPNV-Netz unterwegs
- the staff was specially trained for the use with body cameras
- Client since 2018
- Further development of the body cam for future applications
What is particularly appreciated?
- Quick adaptation of the NetCo Body-Cam to new legal regulations
- Long battery life
- Pilot project since 2021
What is particularly appreciated?
- Improving the evidence through the body cam
- Disproving the allegations against police officers
- De-escalating effect of the large display
- Pilot project since 2021
- Rescue service operation (rescue, recovery and assistance)
What is particularly appreciated?
- De-escalating effect of the large display
- Better protection of the emergency services against assaults
- since March 2020, all security forces have been wearing the NetCo Body-Cam
- in use on buses and trams as well as in the immediate bus stop area (future introduction at ticket inspection)
- Main goal: stronger protection of staff against assaults and de-escalation of threatening situations for workers as well as passengers
What is particularly appreciated?
The de-escalating effect of the large touch display plays an important role in the everyday work of the security forces. Operations manager Michael Irsch commented: “We have experienced in a pilot test that the cameras have a preventive deterrent effect.” In addition, he noted, “Even the announcement deters aggressive passengers.”
Furthermore, the informative exchange with NetCo has significantly simplified the GDPR-compliant establishment of the body cams.
- body cams in use since February 2021
- usage by customer service staff on trains on the Bavarian section of the line
What is particularly appreciated?
- safety feeling of the staff increased significantly
- acceptance on the part of the customers
- body cams in use since 2017
- in the UK
What is particularly appreciated?
The Record version of the body cam is used. The deployment was tested in the 10 most affected Express branches in city centres. Within 12 weeks, unwanted behaviour and incidents were reduced by 37%. Since then, the aim has been to continuously roll out the body cam in more shops. The goal is to use it in more than 3000 shops with security guards.
- Client since 2019
What is particularly appreciated?
A TransRegio customer service representative is convinced of the effect of the cameras: “The passengers react to it, notice the issue and behave accordingly. I also feel much safer with the camera”.