Body-Cam FAQ

The use of body cams can rai­se many ques­ti­ons. May­be we can alrea­dy ans­wer some of the­se with our Body-Cam FAQ, if you have any other ques­ti­ons, feel free to con­ta­ct us.

FAQ - Piktogramm

A body-Cam with front dis­play shows what is being filmed during the record­ing. This way, ever­yo­ne invol­ved can fol­low what the Body-Cam is record­ing. Trou­ble­ma­kers can be deter­red by this “mir­ror func­tion” (as they see them­sel­ves in the body cam’s screen). This de-esca­la­ti­on effect ensu­res that the situa­ti­on, which is usual­ly dan­ge­rous for the secu­ri­ty staff, relaxes.

Body cam record­ings can be saved up to two minu­tes befo­re the start of each record­ing. In the event of sud­den con­flict situa­tions, valu­able mate­ri­al is saved befo­re the actu­al start of recording.

The bat­te­ry life always depends on the body cam con­fi­gu­ra­ti­on and inten­si­ty of use. In any case, the bat­te­ry of our body cam will accom­pa­ny you for a who­le shift — you don’t have to worry that the body cam is not rea­dy for use when you need it becau­se the battery

We recom­mend pla­cing the body cam direct­ly in the Smart­Hub after each shift.

Body cam record­ings are sub­ject to strict data pro­tec­tion regu­la­ti­ons and should be pro­tec­ted from access by third par­ties in order to pre­vent the dis­se­mi­na­ti­on or alte­ra­ti­on of the mate­ri­al. The­re­fo­re, body cams are only used with soft­ware in the secu­ri­ty sec­tor. The soft­ware is used to allow aut­ho­ri­sed per­sons to access, mana­ge and play back the body cam record­ings. Body cam soft­ware is desi­gned dif­fer­ent­ly depen­ding on the pro­vi­der. The Net­Co Suite can be easi­ly inte­gra­ted into all cus­to­mer net­works and is, of cour­se, legal­ly com­pli­ant. Thanks to its simp­le and user-friend­ly ope­ra­ti­on, you will cer­tain­ly find your way around quick­ly. If you have any ques­ti­ons, plea­se do not hesi­ta­te to con­ta­ct our cus­to­mer service.

Body cam record­ings are trans­fer­red to Net­Co Suite using our Smart­Hub. The trans­fer is fast, but depends on the file size of the image or video material.

By the way: The Smart­Hub also ensu­res that the bat­te­ry of the body cam is quick­ly recharged.

All our pro­ducts are deve­lo­ped and pro­du­ced in com­pli­an­ce with the GDPR. As a “Made in Ger­ma­ny” pro­vi­der, data pro­tec­tion is very important to us. The­re­fo­re, unin­vol­ved third par­ties can­not access the body cam mate­ri­al — mani­pu­la­ti­ons are the­re­fo­re excluded.

If you wish, we will be hap­py to send you our Body-Cam gui­de. In it you can find important infor­ma­ti­on on the topic of “Data pro­tec­tion com­pli­ant use of the Body-Cam”.

Befo­re body cams are used in your com­pa­ny, it is important to deal with the data pro­tec­tion regu­la­ti­ons. The cor­rect use of the body cam is important: Befo­re star­ting a record­ing, the other per­son must be infor­med about the acti­va­ti­on of the body cam (trans­pa­ren­cy requi­re­ment). The record­ing of images and sound by means of a body came­ra inter­fe­res with the per­so­nal rights of tho­se con­cer­ned and the­re­fo­re requi­res jus­ti­fi­ca­ti­on. Record­ing may only take place if a per­son shows aggres­si­ve beha­viour (phy­si­cal attacks or thre­ats) or if a situa­ti­on threa­tens to esca­la­te immedia­te­ly. In addi­ti­on, unin­vol­ved third par­ties may not be recor­ded. In addi­ti­on, the­re are fixed dele­ti­on peri­ods for the body-cam mate­ri­al. We will be hap­py to dis­cuss all of this with you again befo­re you use your body cam.

If the body-cam record­ing was made under con­di­ti­ons that are cor­rect in terms of data pro­tec­tion law, the pos­si­bi­li­ty of having it used in court is incre­a­sed. Howe­ver, each federal sta­te has its own regu­la­ti­ons on how to deal with body-cam mate­ri­al in court.

Wie bei Sicher­heits­un­ter­neh­men gilt auch für Pri­vat­per­so­nen: An öffent­li­chen Plät­zen darf eine Body-Cam getra­gen wer­den. Ein „per­ma­nen­tes“ Fil­men ist jedoch nicht zuläs­sig. Eben­so ist das unbe­rech­tig­te und unan­ge­kün­dig­te Auf­neh­men von Per­so­nen ohne deren Ein­wil­li­gung recht­lich nicht zulässig.

If the Body-Cam films third par­ties without their con­sent, each of the filmed per­sons can issue a warning to the Body ‑Cam wea­rer and demand a cea­se-and-desist decla­ra­ti­on. If the warning is issued by a lawy­er, the Body-Cam wea­rer must also pay the lawyer’s fees.

Das „blo­ße“ Tra­gen einer Body-Cam ist hin­ge­gen zuläs­sig (sofern der Haus­rechts­in­ha­ber nicht etwas ande­res vorgibt).

If the foo­ta­ge is made public, the per­sons filmed must be made unre­co­gniz­ab­le or give their consent.